Terms and Conditions

1. Who you are dealing with

These terms are between you and PT Bali Beach Volleyball, a company established in Indonesia, operating Bali Volleyball Academy at Kerobokan, Bali ("BVA", "we", "us").

2. What these terms cover

They apply when you book a court, sign up for a session, class, tournament or camp, buy a membership or a coaching pack, or create an account with us, whether online, at reception, or through a message to our team.

3. Booking and payment

A booking is confirmed when we accept it and, where payment is due in advance, when that payment reaches us. Prices are those shown at the time you book. We may correct an obvious pricing error before a booking is confirmed, and will tell you if we do.

Members pay member prices where a membership is active on the day of play. A paused membership is not active, and member prices do not apply while it is paused.

If you book for other people, you confirm that you have passed these terms on to them. Each of them accepts these terms themselves before they play.

4. Cancelling and changing

Cancellation and refunds are governed by our Refund Policy, which forms part of these terms.

Sessions may be cancelled or rescheduled by us for weather, court damage, coach illness or safety. Where we cancel, you may move to another session or receive a refund of what you paid for that session.

5. Memberships

A membership runs for the period you bought and does not renew automatically unless you are told otherwise at the point of sale. Membership is personal to you and may not be shared, lent or transferred.

A membership may be paused for up to the number of days stated in the membership terms in force when you bought it, for travel or injury. Pausing extends the end date by the same number of days. A paused membership grants no entitlements while paused.

Where a founding rate applies, it is stated at the point of sale, and the conditions attached to it, including any limit on the number sold and any rule about lapsing, form part of your membership.

6. Playing here, and the risks of sport

Beach volleyball, beach tennis and related activities carry a genuine risk of injury, including sprains, fractures, collisions, heat illness and, rarely, serious injury. Sand, weather and other players are part of that risk and cannot be removed.

By taking part, you confirm that you are physically fit to do so, that you have told us about any condition that affects your safety, and that you accept the ordinary risks of the sport. You must follow the instructions of our coaches and staff.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded under Indonesian law.

7. Behaviour

We ask everybody to be decent to each other. We may refuse entry, end a session, or close an account where somebody is violent, abusive, harassing, discriminatory, under the influence in a way that makes play unsafe, or repeatedly disruptive. Where we close an account for these reasons we will refund the unused portion of anything already paid, unless the conduct caused us loss.

8. Under 18s

A person under 18 may take part only with the consent of a parent or guardian, whose name and contact number we hold. A parent or guardian remains responsible for their child while at the venue unless we have agreed otherwise in writing.

9. Photographs and video

We take photographs and video at the venue. You may say yes or no to us using images of you in our own posts and marketing, and you may change that answer at any time by telling us. We do not use images of under 18s in marketing without a parent or guardian's separate and deliberate consent. Photographs are also taken by other players and guests, over whom we have no control.

Court cameras. Our courts have fixed cameras that record video with sound at all times, for safety and security. We do not share these recordings, except that some games are broadcast live on our channels and a player who took part in a session can ask for a recording or a clip of it. Signs at the entrance and on each court say so. How we handle recordings is set out in our Privacy Notice. If you do not want to appear in a livestream or a published video, tell reception before you play and we will keep you off the livestream. The cameras keep recording, and any player in your session can still ask for a recording of it, which may show you. Teenager classes are the exception: no player can ask for a recording of them, and they are not livestreamed unless the parent or guardian of every player in the class has agreed. By playing here you agree to this.

Events at other venues. These terms, including this section and section 6 on the risks of sport, also apply to any event, session or tournament we run, or bring our cameras to, at another venue. There, we are responsible only for our own staff, our own equipment and our own recordings. The host venue remains responsible for its premises, its facilities, its own staff and any cameras of its own, and its own rules apply alongside ours.

Places you hold for others. When you book or join with other people and name them, every place you name is yours until that person confirms it with their own account. You answer for the price of those places, and the usual cancellation rules apply to each of them. If a named person does not come and has not confirmed, the place is charged to you. Once they confirm, the place and its payment are theirs.

10. Your account

Keep your password to yourself. Tell us if you think somebody else has it. You are responsible for bookings made from your account, unless you have told us it was compromised.

11. Things outside our control

We are not responsible for failures caused by events beyond our reasonable control, including weather, natural disaster, power or internet failure, government action, or the closure of the venue by order of an authority.

12. Personal belongings

Bring what you need and look after it. We are not responsible for belongings lost, damaged or stolen at the venue, except where the loss is caused by our negligence.

13. Changes to these terms

We may change these terms. The version in force when you book is the version that applies to that booking. Every version we publish is dated and kept, and you can ask us for the version you agreed to.

14. Language

These terms are published in English and in Bahasa Indonesia. Where there is a difference between the two, the Bahasa Indonesia version prevails.

15. Law and disputes

These terms are governed by Indonesian law. If something goes wrong, talk to us first: most things are settled in a conversation at the desk. If it cannot be settled that way, the courts of Indonesia have jurisdiction.

16. Contact

PT Bali Beach Volleyball, Kerobokan, Bali, Indonesia. Reach us on WhatsApp at +62 877 2133 7407 or by email at bva@balivolleyballacademy.com.