Pemberitahuan Privasi

Pemberitahuan ini menjelaskan apa yang kami lakukan dengan data pribadi Anda. Pemberitahuan ini disusun untuk memenuhi kewajiban kami berdasarkan Undang-Undang Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi (UU PDP).

1. Siapa yang bertanggung jawab

PT Bali Beach Volleyball, pengelola Bali Volleyball Academy di Kerobokan, Bali, adalah pengendali data untuk data yang dijelaskan di sini. Detail kontak kami ada di bagian akhir.

2. Data yang kami kumpulkan

When you book or sign up: your name, the name you like to be called, your WhatsApp number, your email address, and what you booked.

When you create an account: the above, plus a password, which we never store in readable form.

When you pay: the amount, the method, and a reference. Card and e-wallet details are handled by our payment provider and are never stored on our systems.

When you take part: attendance, session history, and, if you tell us, whether you are a woman or a man, which we use only where a session is for women or for men.

If you are under 18: date of birth and a parent or guardian's name and contact number. We treat this as specific personal data and hold it more carefully.

When you use this site: a session cookie so you stay signed in, your IP address and browser, kept for security and to investigate abuse.

Photographs, video and sound: images of you taken at the venue, and video with sound from the cameras that record our courts, used as described in section 6.

3. Mengapa kami menggunakannya, dan atas dasar apa

| What we do | Why | Basis | Take and manage your booking | To give you what you booked | Performance of a contract | Send confirmations and reminders | So you know when and where to turn up | Performance of a contract | Manage your membership and payments | To run the membership you bought | Performance of a contract | Keep accounting records | Indonesian tax and company law | Legal obligation | Contact you about your booking | To reach you when something changes | Performance of a contract | Send you news and offers | To tell you what is on | Your consent, withdrawable at any time | Use your image in our marketing | To show what the club is like | Your consent, withdrawable at any time | Keep the venue safe and fair | To protect players and staff | Legitimate interest | Record the courts with fixed cameras | Safety, security, settling incidents, and recordings players ask for | Legitimate interest

4. Siapa lagi yang melihatnya

• Penyedia pembayaran kami, untuk menerima pembayaran
• Penyedia email kami, untuk mengirim konfirmasi dan pengingat
• Penyedia layanan pesan kami, saat kami membalas Anda di WhatsApp
• Akuntan kami dan, jika diwajibkan, otoritas pajak Indonesia
• Pelatih dan staf resepsionis, hanya sebatas yang mereka perlukan untuk menjalankan sesi Anda

Kami tidak menjual data pribadi Anda dan tidak membagikannya untuk keperluan pemasaran pihak lain.

Beberapa penyedia ini memproses data di luar Indonesia. Dalam hal ini, kami berpegang pada ketentuan transfer yang diizinkan UU PDP dan memastikan bahwa penerima memberikan tingkat perlindungan yang memadai.

5. Berapa lama kami menyimpannya

• Your account and booking history: while your account is open, and for two years after your last visit, so we can welcome you back rather than start again
• Catatan akuntansi: sepuluh tahun, sesuai ketentuan hukum Indonesia
• Consent records: for as long as we rely on them, and afterwards as evidence that consent was given
• Photographs and video used in our marketing: until you withdraw consent, or we no longer need them
• Court camera footage: 7 days, then overwritten automatically, unless we need it for an incident or a legal claim, or a player asked for a recording of their session
• Log keamanan: dua belas bulan

Setelah jangka waktunya berakhir, kami menghapus atau menganonimkan data tersebut.

6. Foto dan video

Anda yang memutuskan apakah kami boleh menggunakan gambar Anda dalam postingan dan pemasaran kami sendiri, dan Anda dapat berubah pikiran kapan saja dengan memberi tahu kami. Menarik persetujuan menghentikan penggunaan selanjutnya; hal itu tidak selalu dapat menarik kembali apa yang sudah dipublikasikan, dan kami akan memberi tahu Anda dengan jujur apa yang bisa dan tidak bisa kami hapus. Kami tidak menggunakan gambar anak di bawah 18 tahun untuk pemasaran tanpa persetujuan terpisah dari orang tua atau wali.

Court cameras, livestreams and recordings

Fixed cameras record every court on video with sound at all times, including when nobody is playing. We do this for safety and security, to settle disputes and incidents, and so that players can get a recording of their own session. Our basis is our legitimate interest in running a safe venue; signs at the entrance and on each court tell you before you step on.

• Camera footage is not shared or published, except in the cases below. Our staff look at it only to check an incident or to make a recording a player asked for
• Footage stays on our recorder for 7 days and is then overwritten automatically, unless we need it for an incident or a legal claim
• Recordings on request: a player who took part in a session can ask for a recording of it. It covers the whole court for that time, so it may include other people on and beside the court and anything said near the cameras. We send it only to the player who asked, and they may share the link on. A shared link stops working after 30 days
• Livestreams: some sessions and tournaments are streamed live on our channels. Livestreams are public while they run and may stay on our channels afterwards
• Marketing: a clip is used in our marketing only if you said yes to images of you. Recordings of under 18s are never used in marketing without a parent or guardian's separate consent
• Teenager classes: no player can ask for a recording of a teenager class, and it is not livestreamed unless the parent or guardian of every player in the class has agreed

The cameras cannot be switched off for one player or one session. If you do not want to appear in a livestream or a published video, tell reception before you play and we will keep you off the livestream, by stopping the stream on your court or keeping the session off our public channels. The recording itself continues and is overwritten after 7 days, like all other footage. Keeping you off the livestream does not keep you out of recordings: any player in your session can still ask for a recording of it, and it may show you. Our Terms and Conditions (section 9) make this a condition of playing here.

Anda dapat meminta kami menghapus klip atau rekaman yang menampilkan Anda, atau memotong Anda dari siaran langsung yang masih kami simpan. Kami akan melakukannya, kecuali kami membutuhkannya untuk suatu insiden atau klaim hukum, dan kami akan memberi tahu Anda jika itu alasannya.

Hal yang sama berlaku saat kami membawa kamera kami ke acara di tempat lain. Kamera milik tempat penyelenggara adalah milik tuan rumah, dan diatur oleh pemberitahuan privasi tempat tersebut.

7. Hak-hak Anda

Berdasarkan UU PDP, Anda berhak:

• mengetahui data apa yang kami simpan tentang Anda dan alasannya
• mendapatkan salinannya
• meminta data diperbaiki atau dilengkapi
• meminta data dihapus, jika kami tidak memiliki alasan yang sah untuk menyimpannya
• menarik persetujuan Anda, jika persetujuan itulah dasar yang kami gunakan
• keberatan atas cara kami menggunakannya, atau meminta kami menghentikan sementara penggunaannya
• meminta kami mengirim data Anda ke pihak lain dalam format yang dapat digunakan
• menuntut ganti rugi jika kelalaian kami merugikan Anda

Tanyakan kepada kami dan kami akan menjawab. Jika kami tidak dapat memenuhi permintaan Anda, kami akan memberi tahu alasannya.

8. Jika terjadi masalah

Jika data pribadi terungkap dengan cara yang membahayakan Anda, kami akan memberi tahu Anda dan otoritas Indonesia dalam waktu 72 jam sejak kami mengetahuinya, serta menjelaskan apa yang terjadi dan apa yang perlu dilakukan.

9. Anak-anak

Kami tidak dengan sengaja membuat akun untuk orang di bawah 18 tahun tanpa persetujuan orang tua atau wali. Jika Anda yakin ada data anak di sini tanpa persetujuan tersebut, beri tahu kami dan kami akan menanganinya.

10. Menjaga keamanannya

Kata sandi hanya disimpan dalam bentuk hash dengan salt. Sesi login dapat dicabut. Akses ke sistem dibatasi berdasarkan peran, jadi petugas resepsionis tidak dapat melihat pembukuan dan orang yang membaca pembukuan tidak dapat mengubah booking. Kami mencatat siapa mengubah apa.

11. Perubahan

Kami dapat memperbarui pemberitahuan ini. Setiap versi diberi tanggal dan disimpan, dan Anda dapat meminta versi yang berlaku saat Anda mendaftar.

12. Hubungi kami

PT Bali Beach Volleyball, Kerobokan, Bali, Indonesia. Reach us on WhatsApp at +62 877 2133 7407 or by email at bva@balivolleyballacademy.com. Ask for whoever handles data protection and your message will get to the right person.

Permintaan data. Kirim email ke bva@balivolleyballacademy.com dengan subjek "Privacy request". Sebutkan yang Anda inginkan: salinan data Anda, koreksi, penghapusan, atau penghentian pesan pemasaran. Kami membalas dalam 3 hari kerja dan menyelesaikan permintaan dalam jangka waktu yang diizinkan UU PDP.

YouTube API Services

BVA uses YouTube API Services to run the live streams of our courts and to publish short coaching videos on our own YouTube channel. By watching our streams or videos on YouTube or through the YouTube player on our pages, you are also bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), and Google's Privacy Policy applies (https://policies.google.com/privacy).

What we use it for: only our own channel. Our venue server signs in once with BVA's own Google account to start and end the live broadcasts of our courts and to upload coaching clips that a BVA manager has approved. We do not ask you to sign in with your YouTube or Google account, and we do not access, collect, store or share any data from your YouTube or Google account.

The YouTube player on our watch page is provided by YouTube; YouTube may set its own cookies when it plays. We do not receive personal data from it.

Revoking and deleting: BVA's access to its own channel can be withdrawn at any time in the Google security settings (https://myaccount.google.com/permissions). Access data held on our server for the channel (the sign-in token) is deleted within 7 days of access being withdrawn or of the service ending. If you appear in one of our videos and want it removed, tell us at bva@balivolleyballacademy.com or at reception and we remove it from our channel.

Ads measurement

We advertise on Google. To know which adverts bring people who book, our pages can carry the Google Ads tag. It records the pages you see, that you came from an advert (the ad click), and completed bookings and purchases with their value in Rupiah and our booking reference. It does not receive your name, phone number or email.

The tag sets cookies only after you choose Allow in the cookie bar. Until then Google receives only cookieless signals without identifiers. If you choose Only necessary, the tag does not load from the next page on.

Google keeps this data under its own privacy policy: policies.google.com/privacy. When you allowed it, we keep the ad click identifier with your booking for 90 days, to report a sale made later at reception.

You can change your answer at any time: Cookie settings, at the bottom of every page.

Pengukuran iklan

Kami beriklan di Google. Untuk mengetahui iklan mana yang membawa orang yang memesan, halaman kami dapat memuat tag Google Ads. Tag ini mencatat halaman yang Anda lihat, bahwa Anda datang dari iklan (klik iklan), serta pemesanan dan pembelian yang selesai beserta nilainya dalam Rupiah dan nomor referensi pemesanan kami. Tag ini tidak menerima nama, nomor telepon, atau email Anda.

Tag hanya memasang cookie setelah Anda memilih Izinkan di bilah cookie. Sebelum itu Google hanya menerima sinyal tanpa cookie dan tanpa pengenal. Jika Anda memilih Hanya yang diperlukan, tag tidak dimuat mulai halaman berikutnya.

Google menyimpan data ini sesuai kebijakan privasinya sendiri: policies.google.com/privacy. Jika Anda mengizinkan, kami menyimpan pengenal klik iklan bersama pemesanan Anda selama 90 hari, untuk melaporkan penjualan yang terjadi kemudian di resepsionis.

Anda dapat mengubah jawaban kapan saja: Pengaturan cookie, di bagian bawah setiap halaman.